If there are improvements which needs to be communicated with the complainant, it should follow the following flowchart :
Alur Prosedur

  • For fast and accurate communication about complaint improvements, the complainant should provide:

    1. Complainant’s complete Name*
    2. Occupation
    3. ID Number*
    4. Work Unit
    5. Email*
    6. Phone No.*
      *
      ) :
      mandatory
  • Complaints will not be processed if:

    1. Complaints are unclear
    2. Did not contain the following:
      • Complainant’s Complete Name
      • ID Number
      • Email.
      • Phone No.